1. Introduction

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services. We are committed to safeguarding your privacy and ensuring transparency in how your information is handled.

By using our website and services, you consent to the practices outlined in this policy.

2. Information We Collect

We may collect personal information in the following ways:

Information You Provide

• Name
• Email address
• Phone number
• Company name
• Any information submitted through forms, registrations, or inquiries

Information Automatically Collected

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information to:

• Provide and improve our services
• Respond to your inquiries and support requests
• Send communications, including updates and promotional materials (where permitted)
• Manage event registrations and participation
• Maintain security and prevent fraud

4. Sharing of Personal Information

We do not sell or rent your personal information.

We may share your information with:

• Trusted service providers who assist in operating our website or delivering services
• Legal authorities when required by law or to protect our rights

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyse website performance. You may adjust your browser settings to refuse cookies, though this may affect functionality.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse.

7. Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your data
• Withdraw consent for communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.

SMS Privacy Policy

Effective Date: September 1, 2025

1. What Personal Information Is Collected

When you opt in to receive SMS communications from us, we may collect the following information:

• Your mobile phone number
• Your name (if provided)
• Consent status and timestamp
• Communication preferences
• Any responses or interactions with SMS messages

2. How Personal Information Is Used

We use your personal information to:

• Send you updates, alerts, and promotional messages related to our services
• Respond to your inquiries or feedback
• Improve our messaging experience and service offerings
• Maintain records of consent and compliance

3. Who Personal Information Is Shared With

We do NOT share your SMS consent or personal information with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties.

Your information may be shared only:

• With service providers who help us deliver SMS messages (e.g., SMS gateway providers), and only to the extent necessary to perform their services
• As required by law, regulation, or legal process

4. Your Choices

You may opt out of SMS communications at any time by replying “STOP” to any message.

For help, reply “HELP” or contact us at info@thecanitcollective.ca.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@thecanitcollective.ca
Organisation: The CanIT Collective